IT Manager/System Administrator
• Support end user with applications and computer issues
• Use of multiple CLIs such as PowerShell and Command Shell
• PowerShell Studios by Sapien
• Extensive use of SCCM to support end users
• Created multiple software packages in SCCM for Application Catalog
• Worked with Java and Adobe extensively to resolve software conflicts on clients
• Used ADUC to support end users
• Worked with Network Admin to support phones, paging and legacy devices
Knowledge of Server 2016 and Vsphere ESXi
Technical Highlights
Software
• Microsoft Windows
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Bill Cook
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